This course is suitable for Managers, Team Leads and Responders

Sending alerts to PagerDuty is easy - the real challenge is separating signal from noise and creating actionable insights from your data. Information overload is all too common, and can convolute the true patterns happening in your systems, skew your data, and overwhelm responders. Our Event Intelligence functionalities filter and combat this noise so that you can focus on evaluating and taking action on the most important data. Learn how to apply both machine learning and rule-based approaches to organize related issues across complex systems into a single incident, reducing noise and centralized context to speed triage. 

After taking this course, you will be able to: 

• Optimize the way you architect your services and fine tune them according to suggested practices
• Automate routing, suppression, notifications, and other behaviors programmatically based on incoming data from 300+ tools
• Reduce the impact of unplanned work by giving adjacent teams context and visibility